Who we are
Our website address is: www.frcscompanion.com.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Data entered into our contact forms our used for the processing of that message. The website temporarily stores the submitted details so we can respond to the enquiry.
Data is also passed through Google’s Anti Spam reCaptcha service to prevent spam messages passing through the form onto the server.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
We use a cookie to determine the order of questions in a mock test. This cookie contains no personal data and will expire 3 hours after the test has been attempted. Another cookie is used to assist with the countdown timer; this cookie expires 1 day after commencing the test.
We use a cookie to identify your session using the demo questions, so we can provide you the results of each question. This cookie contains no personal data and will expire 1 day after the demo has been attempted.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Google Services: Including Google Analytics, Google Tag Manager, Google Ads. These tools may be used to track information about your behaviour on our website, including; page views (URLs), clicks, mouse movements/hovers, scrolling, browser, device, operating system, screen resolution, duration, time on the website, referring url, ISP and approximate ISP location, custom tags or variables. No personally identifiable information (PII) is stored in Google Analytics; we do not collect your IP address, we do not use PII in code which could be stored i.e. “[email protected]”. This non-identifiable data is stored continuously until such time that we deactivate our account(s) with Google.
Who we share your data with
We do not share your personal data with anyone.
What automated decision making and/or profiling we do with user data
We perform no tasks around automated decision making or profiling.
For all queries relating to privacy and cookies please contact [email protected]
Refunds are only issued if the following criteria is met: a) You have requested a refund within 14 days of the date of purchase, and b) You have not viewed more than 50 questions (includes questions in the ‘Revision Chapters’ and the ‘Mock Test’). Should you wish to request a refund please email [email protected]